Author: joshbersin

New MIT Research Shows Spectacular Increase In White Collar Productivity From ChatGPT

Two Economics PhD candidates at MIT just published a fascinating study of the impact of ChatGPT on white collar productivity. And the results are pretty spectacular. (Note this is not peer reviewed yet.)

The team asked 444 white collar workers to do writing and editing tasks along the lines of marketing, grant writing, data analysis, ... Read more»

Microsoft Launches OpenAI CoPilots For Dynamics Apps And The Enterprise.

While journalists worry about generative AI (chatbots and Large Language Models), Microsoft is powering ahead. This week the company took a big step and introduced OpenAI embedded into Microsoft Dynamics and also introduced development tools to let you build intelligent chatbots on your own data.

This opens the door on the a massive ... Read more»

The Unbelievable, Critical, Never-Ending Role Of Culture In Business

If there’s one topic I’ve learned to respect in business, it’s the critical role of culture. And this word, which many people define in different ways, almost always defines business performance, success, and even failure.

Over the last two years we have convened eleven in-depth, multi-week design meetings with more than 3,000 HR professionals. (We ... Read more»

Redesigning HR: An Operating System, Not An Operating Model.

It’s time for a new operating model for Human Resources, one we name “Systemic HR.” Bear with me as I explain this important change.

Business Challenge #1: Slower Growth, Labor Shortage

2023 represents a pivotal year. As we exit the pandemic and 15 years of low interest rates, companies are looking for new pathways to ... Read more»

LinkedIn Learning Evolves: Watch Out HR Tech Competitors – Skills, Careers, And More.

LinkedIn Learning has been one of the most fascinating success stories in HR Technology. It all started in 2015 when LinkedIn acquired Lynda.com, a pioneering provider of high-quality video learning designed for creative professionals.

I knew Lynda.com well before the acquisition, and when they became part of LinkedIn I had to ask myself “what ... Read more»

The Churning US Labor Market… And Why We Need “Labor Anthropologists.”

While I’m not formally trained as an economist, I spend so much time with companies HR departments I feel like we are “micro-economics” experts. So in a confusing time of paradoxical data (low unemployment during growing layoffs), let me explain what’s happening.

The US Labor Market Is A Churning Engine

While it’s tempting to think ... Read more»

Labor Shortage In The Middle Of A Business Slowdown? It All Makes Sense.

Why do we have a labor shortage as we enter an economic slowdown? It’s an interesting paradox.

For the first time I can remember we’re entering a global economic slowdown yet the unemployment rate has dropped to the lowest it’s been in 53 years (3.4%)  There is a shortage of people to take the jobs ... Read more»

Were All These Layoffs Inevitable? Perhaps, But Here’s How It Happened.

As most of you know, the technology industry has laid off more than 200,000 people in the last six weeks and each week we see more (this week it was Intel, Paypal, Splunk, and Pinterest). So let me ask an important question: were all these layoffs inevitable?

Well in order to answer this question we ... Read more»

Predictions for 2023: Redefining Work, The Workforce, And HR

Every year for 25 years I’ve tried to write Predictions for the year ahead. And this year, like none before, I think it’s time for something big. As you will read about in this newest report, we are entering a year which may redefine almost everything. Not to be dramatic, but when was ... Read more»

Understanding Chat-GPT, And Why It’s Even Bigger Than You Think (*updated)

Everyone has an opinion about Chat-GPT and AI. Engineers and entrepreneurs see it as a new frontier: a bold new world to invent products, services, and solutions. Social scientists and journalists are worried, with one prominent NYT author Ezra Klein calling it an “information warfare machine.” What has god wrought?

Let me just say up ... Read more»

The Josh Bersin Academy: Even Bigger And Better In 2023

This year, as we deal with hybrid work, a changing economy, and one of the most challenging labor markets in decades, I want to focus on HR Capabilities. Why? Not just because it’s something we like, but because it’s something that matters.

Believe it or not, we have correlated the individual capabilities of more than ... Read more»

A New Generation Of Mastery-Based Learning Platforms Has Arrived (*Updated)

The $330 billion corporate training market is enormous, fragmented, and complex. For years it was dominated by Learning Management Systems (LMS) and content providers, each pioneered in the early 2000s. These systems served well, but the needs of employees and organizations moved ahead.

Today companies want not only a place to find and administer learning, ... Read more»

Doing More With Less: Kill Meetings, Consider The Four-Day Work Week

The time has come: new research shows that workers want “less work,” and only feel ambitious when their work-life balance is in tact. In other words, the days of “striving to get ahead” are being replaced with a new pragmatic workforce attitude: “I will work hard as long as I’m paid for it.”

Research ... Read more»