Author: joshbersin

BBC AI accuracy study 0

BBC Finds That 45% of AI Queries Produce Erroneous Answers

This is mindblowing. Today the BBC and EBU (European Broadcasting Union) published a detailed study which shows that around 45% of AI news queries to ChatGPT, MS Copilot, Gemini, and Perplexity produce errors.

In other words, the “dangerously self-confident” AI systems we use are quite poor at giving us good analysis of news. While the ... Read more»

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Arriving Now….. The Digital Twin.

Just as we get used to intelligent chatbots, video generation, and AI-powered analysis, research, content generation, and simulation along comes another good idea: the “digital twin.”

A “digital twin” is an idea which actually started in the 1960s, when NASA engineers built a digital replica of Apollo 13, the space ship which suffered an oxygen ... Read more»

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The Pivotal Role Of Chief HR Officer in AI Transformation

I have the opportunity to meet many Chief HR Officers in my travels and they are all focused on AI transformation. They’re playing a pivotal role because ultimately AI transformation is not about technology: it’s about work, jobs, and people.

Today we are publishing an interview with Patricia Frost, the CHRO of Seagate. Her ... Read more»

Supermanager

The Rise Of The Supermanager: A New Role In The World of AI

I’ve never seen such a massive, rapid, and optimistic investment in technology as we’ve seen with AI. 2025 capital spending by Google, Nvidia, Meta, Microsoft, OpenAI, and Amazon are over $900 billion, reaching almost 3% of US GDP.

Why the optimism? Businesses are convinced that AI is the productivity technology of the future, and the ... Read more»

workday sana

Workday Acquires Sana To Transform Its Learning Platform And Much More

Today, only a few weeks after acquiring Paradox and Flowise, Workday announced the acquisition of another AI company: Sana Labs (for $1.1 billion).

Sana, the company that we partner with for Galileo and Galileo Learn, is a pioneering AI-native platform designed for learning, knowledge management, and agentic applications. The Sana Agent and ... Read more»

OpenAI Gets Into Job Placement While The Job Market Crashes

OpenAI, the company that’s disrupting the job market, has decided to get into job matching and placement. They call it The Open AI Jobs Platform, and its designed to provide economic opportunity for all.

Interestingly, this is the same language LinkedIn used in March of 2008 when they launched LinkedIn Recruiter. later acquiring Lynda.com... Read more»

Workday to Acquire Paradox. A Bigger Deal Than You Think.

Today Workday announced the acquisition of Paradox.ai, the pioneer in AI-based conversational recruiting. As I detail in my podcast, this deal could be far more than an addition to Workday’s recruitment offering. It could significantly expand Workday into the front-line worker market, broaden the product portfolio, and deepen Workday’s AI expertise.

Paradox was ... Read more»

Employee Engagement and Happiness Crisis. What Should We Do?

The statistics on employee engagement and happiness are shocking. Gallup’s 2025 data shows that only 21% of workers are fully engaged (down 10% from last year), only 27% of managers are engaged (down 11%), 66% of employees are “suffering,” and 8% are “struggling.”

And there’s more distressing news. The 2025 World Happiness Report shows that ... Read more»

Introducing Galileo™ for Managers, The Leadership Guru At Your Fingertips

Introducing Galileo® for Managers, the leadership guru at the fingertips of every manager.

It’s hard to be a manager: hiring people, setting goals, creating alignment, and coaching can be difficult. And expectations for leaders are high: companies are trimming mid-level leaders every day.

What if you had an AI agent trained on every possible ... Read more»

Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»

Understanding America’s AI Action Plan

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more»