Josh Bersin Articles

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Prompting Is Programming: We’re All Software Engineers Now!

One of the most explosive changes in our new world of AI is this: every one of us can now “program” our AI assistants as if we were engineers. In other words, the “prompts” we conceive and use as queries are actually instructions, so we, as non-engineers (I am an engineer, but long ago), can ... Read more»

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Maki People: Maxime Legardez Coquin Reimagines Recruitment with AI Agents

Max Legardez Coquin is one of the most fascinating entrepreneurs I’ve met. His new company, Maki People, is likely to revolutionize talent acquisition, and then revolutionize much of talent management. In this interview I ask Max to explain his fascinating background and how he sees AI Agents revolutionizing the entire process of screening, assessment, ... Read more»

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How AI Architectures Are Different, And Why This Changes Everything

In this episode I discuss our findings on AI systems architectures, and how they are going to completely change our HR Technology stack. As you’ll hear, I’m not predicting a quick disruption of $50+ billion in corporate software, but over the next decade we will see a quantum shift. (Quantum meaning “from A to ... Read more»

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Understanding The Middle East: Business, Culture, and Leadership

This week we finished a series of events in Riyadh, Abu Dhabi, and Dubai and met with more than 100 company HR leaders. In today’s podcast I discuss the business and HR issues these companies face and more significantly give perspectives on the management culture in these fast-growing companies.

We discuss AI transformation in detail ... Read more»

New Galileo Certificate Program – Reinventing L&D: Join The Revolution!

This week we launched a bold new course “Reinventing L&D: Join The Revolution,” a comprehensive program filled with information and case studies on the reinvention of corporate learning. Not only is this course essential to training and HR professionals, it’s also a mandate for people with roles in sales enablement, manufacturing training, and ... Read more»

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Suzanne McGovern, CHRO of Ipsy

Suzanne McGovern, CHRO of Ipsy, has many years of experience in consulting, HR, DEI, and business growth (PwC, IBM, Splunk) and now leads HR for a billion dollar beauty company.

In this thought-proving interview, Suzanne explains how the CHRO role has now become an “outside-in” C-level role and how complex and “mission-centric” the ... Read more»

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Building An AI-Powered Superworker Company: Five Keys To Success

This week I summarize my Irresistible Keynote and explain the five keys to building an AI-powered Superworker company. And as you’ll hear, they revolve around the value of people, not the value of technology. It’s funny how we think AI is “different” and we personify it. It’s basically a tech platform, and if you think ... Read more»

The Workday Economy – As AI Disrupts, A New Strategy Emerges

By Kathi Enderes, SVP Research and Global Industry Analyst with comments by Josh Bersin

The Workday Innovation Summit 2025 was more than an analyst meeting: it was a signal that Workday is attempting a full-scale reinvention. Under CEO Carl Eschenbach and Board Chair Aneel Bhusri, Workday is shifting from a product-centric model to an ... Read more»

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How Mastercard Uses AI to Rewire HR for Employee and Business Performance

Anshul Sheopuri, Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR.

From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use AI strategically across a fast-growing, tech-first company ... Read more»

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How WPP, The World’s Leading Ad Agency, Is Transforming Itself With AI

This is a fascinating conversation with Josh Newman, the Global Head of People Strategy & Experience, at WPP. WPP, the world’s leading advertising agency, has around 110,000 employees and a fascinating agency-specific organization around the world. Josh explains the business and operating model for WPP, and how it became an $8.1 Billion market ... Read more»

value of values

The L&D Revolution: Docebo Goes AI-Native, Sana Expands, What Do You Do?

As many of you know, we believe we’re beginning a massive AI revolution in corporate learning. This revolution will dramatically change what L&D does, how L&D operates, and how the content and coaching market evolves. In this article I’ll update you on the major vendors and give you a roadmap for evolution.

Paradigm Shift: ... Read more»

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Why AI Is A Job Creator, Not A Job Destroyer

Recent comments from Anthropic CEO Dario Amodei claims that we’ll have a “white collar bloodbath” in jobs and 50% of jobs are going away, leading to 20% unemployment. I believe this is completely incorrect, and in this podcast I explain why.

Tech leaders may have a distorted perspective because so much of their energies go ... Read more»