Josh Bersin Articles

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What Did You Miss At Irresistible 2023? AI, Culture, Growth, and HR. Here’s The Recap.

Our Irresistible 2023 conference was not an event, it was an “experience.” In this podcast I summarize what went on, and give you the big highlights. Themes include Organizational Ingenuity, Productivity, AI (of course), Culture, and a big learning experience from our visit with the Netflix leadership team. Next year’s conference will be May 20-23, ... Read more»

Adapting To AI: The New World Of Organizational Ingenuity

As we all begin to understand the role of AI in our companies, a new era has emerged. The era of what I call the “Super-worker” – where each individual in the company has “superhuman” powers they’ve never experienced before.

Yes, thanks to AI we all have access to information, insights, education, and perspectives we ... Read more»

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Organizational Ingenuity: The Secret To Success In The World Of AI

Next week at our Irresistible 2023 Conference I will be unveiling a new speech on the topic of Organizational Ingenuity, part of the long history of business shifting from the industrial age to the post-industrial age. As you’ll hear briefly in this podcast, we’re all about to become SuperHuman workers thanks to AI, giving ... Read more»

People Analytics Grows Up. And Visier Introduces AI-Powered Vee.

As I discuss in this week’s podcast, People Analytics has grown up. Historically this domain was defined by engagement surveys, retention and turnover studies, and industrial and organizational psychologists. Today, thanks to a new breed of vendors (and AI), a new era has emerged. And I like to think of it as “Systemic People ... Read more»

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The Changing Role Of Data And People Analytics In HR

The single biggest expense item in most companies is people: salaries, benefits, real-estate, and HR. How do we manage this expense well? We need better, more integrated people data. Well in this podcast I introduce the idea of Systemic People Analytics, a new way of thinking about our HR technologies, and why despite AI, we ... Read more»

The Next Generation Of HR Software Has Arrived, Finally.

HR software makes up one of the largest technology markets in the world. By our estimate this is a $250 billion market, consisting of payroll systems, core HR platforms, recruiting, training, benefits, and hundreds of other applications. And over the last five years, as companies have adapted to hybrid work and the pandemic, the market ... Read more»

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Remote Work Debates, 2nd Gen AI, Talent Scarcity, Long Times To Hire

This week’s podcast covers several topics:

  • The continuing debate about remote work, and why I believe it’s still a good option, despite CEOs who feel otherwise
  • My great conversation with Scott Galloway, discussing remote work and more
  • Why Amazon workers may walk out
  • Review of AI solutions from the ERP vendors and update on 2nd
... Read more»

The Rise Of The Copilots: Microsoft Steps Up The Pace

This week Microsoft unleashed a massive array of product announcements (50 in total) around the use of Copilots throughout our daily lives. And while we all may understand the idea, now these tools are real. And it’s clear to me that Microsoft has gotten their groove and is executing quickly with a laser focus.

While ... Read more»

Lightcast: The Switzerland Of The Global SkillsTech Market

Everywhere I go companies are focused on building a skills-based organization. Originally fueled by the need to hire and build digital skills, today companies are looking for skills in AI, new energy technologies, batteries, genomic sciences, and a vast array of new platforms, products, and industry processes.

Why is this happening? There are two enormous ... Read more»

ServiceNow Boldly Introduces AI Solution For Skills, Learning, And Growth

As I’ve mentioned many times, the HR Technology market is too big and too exciting to ignore. Today, in a bold move, ServiceNow introduced a comprehensive new product for employee skills intelligence, learning, career management, and talent mobility.

Built on the acquisition of Hitch (in June of 2022), this is a world-class platform for ... Read more»

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AI Deep Dive: Three Generations Of HR Tech AI Solutions In The Market

In this podcast I explain how Large Language Models and neural networks are reinventing the HR Technology market. After more than 30 in-depth interviews with HR Tech vendors, we see three generations of AI solutions:

  • Emerging: AI features added on
  • First Generation: AI capabilities built-in
  • Second Generation: Platforms built on AI

As I discuss in ... Read more»

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How Do Pacesetter Companies Outperform Their Peers? They Are “Architected for Change.”

Introducing the Pacesetters: industry leading companies who outperform their peers through skills, transformation speed, and execution. After more than a year of research in the Global Workforce Intelligence Project, this week we unveil the Pacesetter research, and this podcast gives you the overview.

These companies are “architected for change,” and they include leaders like DBS ... Read more»

Why Do Corporate Pay Practices Feel Broken? Because They Are.

New research by ADP and also by LinkedIn shows that pay has become the #1 factor in employee satisfaction. And no wonder: inflation is raging, people are overworked, and CEOs keep asking employees to be “more productive” (read “work harder”).

And how do companies keep up? They’re talking about laying people off, getting rid of ... Read more»