Josh Bersin Articles

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

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One Of The Secrets To Success In 2024 Is… Care

As I look back on the year and think about all the challenges we face in business, I’m reminded of the simple human formula of how we care for each other. This topic, that of “care,” is not something people talk about a lot at work. But in many ways it’s fundamental to business success. ... Read more»

AI Is Transforming Corporate Learning Even Faster Than I Expected

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»

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Understanding The Knowledge Graph Of HR: Galileo™ AI Unveiled

This week I want to give you some insights on AI, the use of LLM’s, and how to think about a “knowledge graph” for your company, and how it applies to HR.

Yes, your AI strategy, your employee experience strategy, and your own career as a professional are all dependent on your “Knowledge Graph.”  In ... Read more»

Systemic HR from The Josh Bersin Company

Introducing The Systemic HR™ Initiative

This week we formally introduce the Systemic HR™ Initiative, our multi-year program to help HR professionals and their teams to transform, evolve, and redefine their roles in business.

This work is the culmination of 25 years of research and advisory consulting among tens of thousands of organizations, reflecting the need for HR organizations to ... Read more»

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Four-Day Work Week: Not A Benefit, A Performance Improvement Program.

We’ve just completed a major study of the 4-day week and the results are surprising: companies of all sizes are seeing real benefits and this podcast explains why. While we’ve all been comfortable with the 5-day week since the early 1920s, it’s now time to let go of that paradigm. Lots to discuss and think ... Read more»

Four-day work week

The Four-Day Work Week: An Idea Whose Time Has Come

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

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What Is The Role Of An Expert In The Age Of AI?

I bet you’re an expert at something. We all are. But how will it feel when a Generative AI becomes deeper and more expert than we are?

In this podcast I describe what an “Expert” really is, and why Gen AI has the potential to totally change the market for Experts: not only HR consultants, ... Read more»

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The OpenAI, Sam Altman Drama In Perspective: What Have We Learned?

The OpenAI board saga has been fun to read about, but now that it’s settling down what have we learned? In this podcast I recap the last week’s events and give you some perspectives on tech companies, leadership, employee activation, and culture.

And by the way, what is the role of the board and where ... Read more»

Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR

As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to help companies with all aspects of management: recruiting, development, leadership, coaching, diversity, pay, benefits, hybrid work, and more. And they must also ... Read more»

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Performance Management Revisited and The Ray Dalio Dot Collector

As everyone talks about building a skills-based organization, developing people, and dealing with the tough labor market a looming question remains: How do we evaluate people for performance?

A new book about Ray Dalio’s company Bridgewater Associates gives us some interesting insights into one of the most “feedback-rich” cultures on the planet. How much feedback ... Read more»

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Why Businesses Must Focus On Inclusion And Diversity, Especially Now

In this podcast I draw the line from cancel culture to Israel to DEI to business performance. And the argument I make is that despite the challenges we face in the political and culture wars, we, in business, have to do away with these behaviors and focus on building a meritocracy, a culture of open, ... Read more»

Leadership Development has fallen way behind

Companies Have Been Neglecting Their Leadership, And It Shows

This week we launched a two-year study of corporate leadership programs, and the results are staggering. Despite the pandemic, inflation, pressure for hybrid work, and a highly competitive labor market, companies have been neglecting their leadership development. And as our research points out, this can have a very negative impact on performance.

Let me ... Read more»