JOSH BERSIN

Insights on Corporate Talent, Learning, and HR Technology

Maximizing the Impact of AI in the Age of the Superworker

Maximizing the Impact of AI in the Age of the Superworker report and infographic covers

Part of the Maximizing the Impact of AI on HR research series

Eighty-five percent of HR leaders say AI has improved decision-making and operational efficiency, but AI adoption continues to prove stressful and ambiguous in many organizations. In “Maximizing the Impact of AI in the Age of the Superworker”—part of our Maximizing the Impact of AI research series completed in partnership with SAP —discover how data-driven AI adoption is transforming HR and empowering high-performing teams in today’s workplace.

Download the full report and associated infographic to explore AI-driven HR transformation:


The Maximizing the Impact of AI in the Age of the Superworker complimentary report explores:

  • The Superworker Concept: AI can empower employees to dramatically enhance productivity, decision-making, and creativity, and HR plays a critical role in making this a reality.
  • Four Stages of AI Maturity: Organizations evolve from AI assistants to autonomous AI agents that drive systemic business transformation by not just using more sophisticated AI solutions but also reinventing jobs, roles, and organizational models.
  • AI as a Tool to Solve Business Problems: High-performing organizations use AI strategically to address the company’s most important problems. Examples from German-based food company Döhler, Brunai conglomerate Darussalam Assets, Indian auto manufacturer Mahindra & Mahindra, and Delta Air Lines, the world’s most loved airline, show specific goals and AI applications beyond just time savings and efficiency.
  • AI Use Cases in HR: From streamlined HR operations and transaction processing to improving hiring processes and internal mobility and enhancing learning and career development, the report spells out various use cases that benefit employees, managers and leaders, and HR professionals, with specific benefits for companies.
  • Business Impact: Companies already see amazing ROI of AI in HR around four different impact areas: Efficiency, Experience, Effectiveness, and Employee Performance. Specific benchmarks around each of the use cases and the four impact areas can guide HR professionals to prioritize based on their unique business environment and workforce challenges.

This research provides actionable steps for HR leaders to leverage AI strategically, ensuring long-term success in the era of the Superworker.

Associated Resources: 

  • Rise of the Superworker report – Learn more about the Superworker concept from the introductory research.
  • Maximizing the Impact of AI on HR research series – Explore related research in additional domains like Talent Acquisition and HR Service Delivery.
  • Article – Read more about how to deliver on the promise of AI.
  • Podcast – Listen in as Josh discusses the Rise of the Superworker.
  • Galileo® Suite – Become an AI-enabled Superworker by building the skills necessary to thrive in today’s AI-powered world of work and by optimizing your HR approach with your personalized AI agent.