Category: AI

Workday Vs. ServiceNow: The Big Shift

Every decade there’s a major shift in enterprise software. In the 1970s companies bought integrated financial systems; in the 1980s and 1990s it was ERP; now it’s a wild west of tools for digital customer experiences, digital employee experiences, and AI-enabled automation.

And thanks to the pandemic, every company is going through a digital transformation. ... Read more»

workday skills cloud

Workday Skills Cloud: A Big Idea With Much More To Come

In the Fall of 2018 Workday introduced the Skills Cloud, a new offering designed to help companies create a “skills ontology” that discovers the skills (and skill gaps) in your workforce. While it sounded like a fascinating concept, we hadn’t heard much about it until Workday Rising this Fall.

Well, I just spent a ... Read more»

HR Technology 2020

HR Technology Market 2020: Report Now Available

HR Technology 2020Every year I talk with hundreds of HR technology companies, visit hundreds of clients, and embark on many case studies about new ideas and solutions. And one thing is crystal clear: it is impossible to run a great HR function without a heavy focus on technology.

And to meet all this demand, the marketplace has ... Read more»

workday rising

Workday Fires A Cannon Into The HR Technology Market

This week was Workday Rising, the annual confab of 14,000+ Workday customers, partners, and fans. And as always, it met expectations. Not only did Jerry Seinfeld remind us that “we’ve lost interest in life, now we’re only interested in battery life,” but Workday unleashed a torrent of new talent applications, many of which are going ... Read more»

Why ADP’s Next-Gen HCM Is A Disruptive Force In HR Technology

A year ago I wrote a controversial article about ADP’s new core HCM system, code-named Lifion. Well here it is a year later, and it looks like ADP has done it. The company’s next-generation HCM and payroll system is now available, and could become one of the more disruptive systems on the market. While ... Read more»

HR Technology 2020: Disruption Ahead

It’s Fall again and I’m finishing up my biggest-ever report on HR Technology:  The HR Tech 2020 Disruptions Study.

hr technology disruptions bersinThis comprehensive study is done in partnership with LRP, the producers of the HR Technology Conference, so you can get your hands on it in one of two ways. 

  • First, you can sign up
... Read more»
ai in hr, ai, analytics

HR In The Age Of AI: Lots Of Change Ahead

Over the last few months, I’ve talked with dozens of HR leaders about their talent challenges and the need to transform HR. Companies are redesigning roles and reskilling teams, working to improve engagement and wellbeing, creating new programs for feedback, and rethinking the role of leadership.

But none of these challenges is ... Read more»

People Analytics and AI in the Workplace: Four Dimensions of Trust

AI and People Analytics have taken off. As I’ve written about in the past, the workplace has become a highly instrumented place. Companies use surveys and feedback tools to get our opinions, new tools monitor emails and our network of communications (ONA), we capture data on travel, location, and mobility, and organizations now have ... Read more»

From Talent Management To Talent Experience. Why The HR Tech Market Is In Disruption

Have you noticed how many interesting new HR software companies we have?  There’s a reason. The craze for “integrated talent management systems” is ending, now replaced by a market for “talent experience” solutions.

In this article I’m going to discuss the history of “integrated talent management” and explain why it feels so dated. Then I ... Read more»

Learning Experience Platform (LXP) Market Grows Up: Now Too Big To Ignore

The learning experience platform (LXP) market is growing up fast.  Only a few years ago startup companies like Pathgather, Degreed, and EdCast pioneered the idea of a platform to make corporate learning content easy to find. These next-generation portals took off and now thousands of companies are looking to put their Learning Management System ... Read more»

The Employee Experience Platform: A New Category Arrives

One of the biggest trends in employment is finding ways to make work easier. In this hot job market employees are quitting their jobs in record numbers, and studies show that the voluntary turnover rate is now over 15%. (This means almost one in six people are leaving their jobs voluntarily to look for another ... Read more»

Guess Who’s Looking At The HR Tech Market? Microsoft.

Over the last few months, I’ve been spending time with Microsoft, and the company is doing some interesting things in the HR Tech space. In this article I’d like to give you some background, and share why I believe Microsoft is going to have a big impact on the market.

First point:  Microsoft is on ... Read more»

Why Did SAP Pay $8 Billion To Acquire Qualtrics?

This week was a big one in the world of enterprise software: SAP announced plans to acquire Qualtrics, a fast-growing scrappy provider of survey and feedback software, for $8 billion. And this was not a small deal: Qualtrics’ revenues as of Q3 were $372 Million, and the company is growing at 42% YTY. This ... Read more»

AI Comes To Recruiting: Will Interviews Go The Way Of The Dinosaur?

One of the most important things companies do is hire people, and it’s still a bit of a black art. Most companies look at candidates job history, they call references, they give them tests, and they bring them in for interviews. And despite all this effort, HR leaders tell me they still make mistakes as ... Read more»