Insights on Work, Talent, Learning, Leadership, and HR Technology
By Kathi Enderes, SVP Research and Global Industry Analyst with comments by Josh Bersin
The Workday Innovation Summit 2025 was more than an analyst meeting: it was a signal that Workday is attempting a full-scale reinvention. Under CEO Carl Eschenbach and Board Chair Aneel Bhusri, Workday is shifting from a product-centric model to an ... Read more»
As many of you know, we believe we’re beginning a massive AI revolution in corporate learning. This revolution will dramatically change what L&D does, how L&D operates, and how the content and coaching market evolves. In this article I’ll update you on the major vendors and give you a roadmap for evolution.
Paradigm Shift: ... Read more»
All of a sudden, there’s a theme and meme that entry-level jobs are going away. Even Dario Amodei, the CEO of Anthropic, recently told Axios that 50% of white collar jobs may go away, leaving us with a 20% unemployment rate. (video interview below)
Okay, let me get my head screwed on straight here, ... Read more»
Today we are excited to launch Galileo Learn™, a revolutionary new platform for corporate learning and professional development.
Originally designed as a major upgrade to The Josh Bersin Academy, Galileo Learn™ is a paradigm-shattering system which leverages AI, the Galileo Agent, and more than 700 new courses and professional development experiences derived from ... Read more»
I adore the human resources profession. These folks are responsible for hiring, development, leadership development, and some of the most important issues in business. And despite the history of HR being considered a compliance function, the role is more important than ever. CHRO salaries, for example, have increased at 5-times the rate of CEO pay ... Read more»
This week I summarize my Irresistible Keynote and explain the five keys to building an AI-powered Superworker company. And as you’ll hear, they revolve around the value of people, not the value of technology. It’s funny how we think AI is “different” and we personify it. It’s basically a tech platform, and if you think ... Read more»
Anshul Sheopuri, Executive Vice President, People Operations & Insights, Mastercard, talks with Kathi Enderes about the company’s method for using AI in HR.
From Build vs Buy decisions and approaches to govern the roll-out of AI to specific examples of use cases, he explains how to use AI strategically across a fast-growing, tech-first company ... Read more»
This is a fascinating conversation with Josh Newman, the Global Head of People Strategy & Experience, at WPP. WPP, the world’s leading advertising agency, has around 110,000 employees and a fascinating agency-specific organization around the world. Josh explains the business and operating model for WPP, and how it became an $8.1 Billion market ... Read more»
Recent comments from Anthropic CEO Dario Amodei claims that we’ll have a “white collar bloodbath” in jobs and 50% of jobs are going away, leading to 20% unemployment. I believe this is completely incorrect, and in this podcast I explain why.
Tech leaders may have a distorted perspective because so much of their energies go ... Read more»
This week I discuss Cornerstone Galaxy, the new, integrated version of Cornerstone, which includes Skyhive, Edcast, Grovo, Tailspin, and other technologies built in. As you’ll hear, Cornerstone is the largest enterprise learning platform company in the world and they’re getting very aggressive with bundling, pricing, and features.
At the same time I discuss the ... Read more»
This is a fascinating and essential podcast about leadership, AI, HR, and business transformation, featuring Tanuj Kapilashrami, the CHRO and Chief Strategy Officer of Standard Chartered.
In this conversation, Tanuj talks about the strategic direction of Standard Chartered Bank, her role as Chief Strategy and Talent Officer, and the importance of aligning organizational ... Read more»
Welcome to Galileo Learn™, the world’s first AI-native platform for all areas of corporate learning and professional development. And yes, Galileo Learn is also the new, dynamic version of The Josh Bersin Academy, and also your personal professional development coach. As the world’s first AI native platform for learning, Galileo Learn delivers an exciting new ... Read more»
This week I dig into digital twins and AI and why I believe the “pedagogical” approach to corporate learning is going away. While we will always have educational programs in business, the L&D world is going in a wild new, positive direction. This podcast explains the forgetting curve, spaced learning, and what I call “the ... Read more»
In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI.
The company uses Maki People’s AI-powered solution to manage ... Read more»
This week I discuss the total re-engineering of HR and business software and why the “functional application” approach is going to be destroyed by workflow-oriented systems.
I apologize for the slightly awkward voice, I recorded this on a long walk this morning!
I discuss ServiceNow, Maki People, Galileo, Hubspot, Salesforce, ... Read more»
This week we announce the deep integration of Galileo, the world’s AI Assistant for HR, into ServiceNow (Now Assist) and the fast-growing HCM system HiBob.
This means you can now access Galileo in the flow of work.
Additional Information
The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents... Read more»
Today we are making two momentous announcements about Galileo®, both focused on making Galileo available “in your flow of work.”
First, we are announcing the deep integration of Galileo into the ServiceNow AI platform, known as Now Assist.
This means any user of Now Assist can ask questions about HR, leadership, ... Read more»
This week, in advance of major announcements from us and other vendors, I give you a good overview of the AI Agent market, and discuss the new role of AI governance platforms, AI agent development tools, AI agent vendors, and how AI agents will actually manifest and redefine what we call an “application.”
I discuss ... Read more»
In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization.
Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building ... Read more»
I just spent a week in London meeting with several dozen companies and most of the discussion was about AI. The overwhelming majority of the conversations were about how companies are struggling, pushing, and agitating about the implications of AI, both within HR and within their teams.
Coming from the CEO and CFO, HR team ... Read more»
