Episode

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Workday Illuminate, Salesforce slams Microsoft, Even More Agents, and Why Boeing Teaches Us A Lesson E185

This podcast details what Workday’s new AI platform, Workday Illuminate, and also describes Workday’s momentum coming out of Rising. I also discuss why Salesforce slams Microsoft, the new tsunami of Agents, including Microsoft, Salesforce (who is charging $2 per conversation), SAP, Workday, UKG, ServiceNow, and others. I also discuss the near-term job disruption we’re ... Read more»

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What Works: How to Build a Fantastic Employee Experience in Industrial Distribution E184

In our latest WhatWorks podcast, Samantha Garvie, HR Safety and Compliance Director at Rowley’s Wholesale, speaks with Kathi Enderes from The Josh Bersin Company.

Rowley’s Wholesale, a Michigan-based distributor of automotive and industrial products, has been in business for over 100 years and is currently in its third generation of ownership. With 125+ ... Read more»

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Klarna Claims AI Will Replace Workday. Unlikely Scenario But Points To A New Future. E183

This week Klarna, a buy-now pay-later company in Sweden, announced plans to terminate its Workday and Salesforce relationships and build it themselves. A bunch of tech pundits are big fans, but I have my doubts. As you’ll hear in the podcast, many big companies (much bigger than Klarna) have tried this, only to retreat to ... Read more»

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Agentic AI: The AI Agents That Will Change Our Companies E182

Agentic AI is the next big wave in AI, where AI systems and chatbots can take actions on our behalf. These agents can perform tasks such as composing emails, creating documents, building courses, and even recruiting. They can be seen as virtual employees or teammates that can be trained and managed. These agents will change ... Read more»

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The Role Of Assessments In A World Of AI: Learning From SHL – E180

In this WhatWorks podcast I interview Andy Bradshaw, the CEO of SHLSHL is one of the world’s largest psychometric assessment vendors, bringing together psychology, skills assessment, and other forms of measurement to identify the capabilities, and potential of an individual at work.

These highly scientific assessments are widely used for pre-hire screening, job-fit ... Read more»

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“So HR Is Making You Miserable?” How HR Can Make Their Jobs Better. E176

The NYT published an article explaining how hard it is to be an HR professional.  “The job has become an exasperating ordeal. People hate us.”

While many people don’t know this, HR is a complex, difficult, and highly strategic profession. And given that HR professionals are caught between leadership and employees, it can often ... Read more»

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The Future Of The Workforce Has Arrived, Can’t You See It?

In this podcast I summarize a series of high-level meetings I’ve had with HR leaders in the EU, where companies are very focused on preparing for tectonic shifts in employee expectations, skills, and work rules. While articles and podcasts continue to talk about “the future of work,” I believe that narrative is over. The industrial ... Read more»

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WhatWorks: HR Transformation at Bon Secours Mercy Health

This is the inaugural podcast in our new WhatWorks Series, focused on stories and case studies of the world’s most interesting and creative HR teams.

In this podcast, Kathi Enderes, SVP and Global Analyst, interviews Allan CalongeChief People Officer, and Levi Loverkamp, Chief Workforce Planning Officer, who describe how Bon Secours ... Read more»