Josh Bersin Articles

Employee Engagement and Happiness Crisis. What Should We Do?

The statistics on employee engagement and happiness are shocking. Gallup’s 2025 data shows that only 21% of workers are fully engaged (down 10% from last year), only 27% of managers are engaged (down 11%), 66% of employees are “suffering,” and 8% are “struggling.”

And there’s more distressing news. The 2025 World Happiness Report shows that ... Read more»

Introducing Galileo™ for Managers, The Leadership Guru At Your Fingertips

Introducing Galileo® for Managers, the leadership guru at the fingertips of every manager.

It’s hard to be a manager: hiring people, setting goals, creating alignment, and coaching can be difficult. And expectations for leaders are high: companies are trimming mid-level leaders every day.

What if you had an AI agent trained on every possible ... Read more»

The Josh Bersin Company podcast logo 0

SAP Acquires SmartRecruiters. Many Implications, Here They Are.

This week SAP SuccessFactors announced the acquisition of SmartRecruiters, one of the fastest-growing talent acquisition platforms. This is much more than a technology deal: it demonstrates the value of talent and the massive redefinition of “applicant tracking systems” taking place today.

While the deal is not final and details are yet to come, I highlight ... Read more»

Can AI Beat Human Intuition For Complex Decision-Making? I Think Not.

We’ve now spent years debating the use of AI for human decision-making: who to hire, who to promote, how much to pay someone, and hundreds of other things. Leaders are faced with complex, difficult decisions every day: can we trust AI to make them for us?

I’d suggest the answer is no, and that’s the ... Read more»

The Josh Bersin Company podcast logo 0

Can AI Replace Human Intuition? I Think Not, And Here’s Why It Matters.

After many dozens of conversations with companies and AI vendors about AI transforming work, I’m left with one burning question. If we actually succeed in automating all our work tasks, data analysis, coding, and content generation, are these systems truly able to replace humans?

I”m left with a very simple answer: NO. And the reason ... Read more»

Understanding America’s AI Action Plan

This week the White House issued a dynamic, pro-business AI Action Plan focused on “winning the race” for AI supremacy. As I discuss in today’s podcast, this 28 page document details the Government’s comprehensive policies to support infrastructure-building, energy production, and investments in AI across government, the military, commercial businesses, and our own careers.... Read more»

The Josh Bersin Company podcast logo 0

Democracy vs. Autocracy In Leadership, Which Way Should You Go?

One of the most fundamental issues in business is “how we make decisions.” Should top management make all the decisions? Or should we let front-line staff collaborate and weigh in on company strategies.

Well in the political sphere, we’re testing these two models out in real time. And as I discuss, the “democratic” model leads ... Read more»

The Josh Bersin Company podcast logo 0

The Four “New SoftSkills” We Need To Thrive In The Age of AI

Now that everyone is deep into AI transformation and flooded with personal productivity tools, it’s time to take a step back and consider “what new capabilities (not skills) do we need to thrive here?”

Well after 60+ interviews and discussions with hundreds of companies so far, I want to share the four “big things” that ... Read more»

People Data For Sale: How The Talent Intelligence Market Really Works

Have you ever wondered where all your personal and professional data goes? Here’s a peek into the multi-billion dollar “people data” market.

One of the most dynamic and important parts of our economy is the marketplace for people data. Every recruiter, location planner, HR executive, economist, university head, and government planner wants to know where ... Read more»