Josh Bersin Articles

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AI Creates High-Scale, High-Quality Recruitment Process at Foundever

In this episode we hear from Irena Flego Maric, Global Talent Acquisition Leader and HR Technology Strategist at Foundever, one of the largest customer service companies in the world. She describes how the company is transforming its highly demanding recruitment process with next-gen AI.

The company uses Maki People’s AI-powered solution to manage ... Read more»

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Dara Engle, CHRO of ORIX, Describes Global HR Governance

In this episode of the WhatWorks podcast, Dara Engle, CHRO of ORIX USA, speaks with Kathi Enderes to explore the power of systemic HR in transforming a global organization.

Discover how Dara navigates the complexities of leading HR in a multinational context, leveraging her extensive experience to drive strategic alignment and transformation. From building ... Read more»

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What Does AI-Native Mean? How “AI-First” Apps Change HR.

This week I discuss this massive shift toward “AI-Native” applications and systems which are radically different from traditional HR Tech, with a particular focus on L&D.  I also explain how new AI architectures are so completely different from our traditional types of HR platforms, and how vendors have to be more expansive with their thinking.  ... Read more»

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Transforming The Talent Acquisition Function at NHS, UK

Alfredo Thompson, Chief People Officer at Royal United Hospitals Bath, NHS Foundation Trust, talks with Kathi Enderes about how he is leading an end-to-end transformation of talent acquisition and onboarding for the Trust.

Built on principles of customer orientation and systemic HR®, the organization shifted recruitment from a compliance-oriented fulfillment center to a business ... Read more»

The Mercury Release of Galileo™ Signals a New Era for Intelligent Agents

Introducing the Mercury release of Galileo™, the world’s most powerful AI agent for HR. This upgrade adds reasoning power and new data to Galileo, increasing its power by an order of magnitude. Galileo is more than an AI assistant: it has become a consultant, now delivering world-class benchmarking and talent intelligence at your fingertips.... Read more»

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The Impact Of “Tariff Liberation Day” on Human Resources

This week the economic environment changed, with new US reciprocal tariffs launched on 180 countries. The net impact, which is hard to predict, is lots of strategy discussions about manufacturing, redeployment of resources, price increases, and possible economic slowdown. In today’s podcast I explain what this means to you, as an HR leader or HR ... Read more»

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Are You An Innovative HR Officer? Hear From Jörg Dersch of XPAY

Jörg Dersch, CHRO at XPAY, joins Kathi Enderes to discusses innovation in HR and how CHRO’s can stay ahead. He also shares advice to CEOs about their role in HR issues.

He shares his journey into HR leadership and how HR leaders can become true strategic partners in their organizations. From navigating digital transformation to ... Read more»

The White Collar Recession Is Real: What Should We Do About It?

Over the last six months we’ve seen much evidence of a white-collar recession. Employees have stopped changing jobs, wage growth is slowing, and research shows that workers with college degrees are the least “in-demand” in the market.

Note this new research by ADP which shows that jobs requiring advanced degrees (“extensive preparation”) are ... Read more»