Learning 2.0

Starbucks Nationwide Training Day: Did it work?

Posted on February 27th, 2008.

On February 26, 2008 Starbucks embarked on an interesting experiment in enterprise learning:  the company shut down all its US stores for several hours to train 135,000 employees in a single shot.   The goal of this program was to “reenergize our focus on the things that have made us the leading roaster and retailer of specialty … Read more»

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The Role of a Learning Culture in 2008

Posted on January 30th, 2008.

We recently completed a major research program which studies the elements of corporate learning which deliver the highest levels of business impact. Our findings were fascinating, providing valuable guidance for anyone in the corporate learning industry.

First, there are two types of solutions provided by corporate learning organizations. The first type, which we call “performance-drivenRead more»

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Learning Content Management: A Real Solution for 2008

Posted on January 18th, 2008.

For many years the corporate learning market has struggled with the issue of content management.  Training programs create many forms of content:  powerpoint slides, checklists, job aids, video, audio, as well as the massive amount of content provided by e-learning, including HTML pages, Flash objects, assessments, audio, video, interactivities, blog entries, and more.

As more … Read more»

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Social Networking: Meet Corporate America

Posted on November 16th, 2007.

This week I was on a panel at the Oracle Users Group discussing the needs of the multi-generational workforce.  Most of the attendees (HR and training managers) were focused on identifying what their organizations need to do to attract, manage, and integrate younger workers into their organizations.  

Our research clearly shows that the Millenia (20s) and … Read more»

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A New Organizational Learning Model: Learning On-Demand

Posted on October 1st, 2007.

Much has been written in the last few years about “informal learning” and the need for a culture of learning in organizations.  We know from our research that today’s tight labor market and the changing demographics of the workforce are creating an even greater and greater need for a new model.  Let me discuss our … Read more»

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Rapid E-Learning… and the Need for a Learning Architecture

Posted on July 29th, 2007.

The Origins of Rapid E-Learning

Some years ago (2003) we were doing some consulting with a major tools provider and first coined the term “rapid e-learning.”  Yes, it was us.  In fact, I first realized the market for this back in 2000 while I was working at DigitalThink, and we developed a product we called … Read more»

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About Bersin & Associates

Bersin & Associates is the leading research and advisory services firm in enterprise learning, talent management, and strategic human resources, offering an research and advisory services membership used by thousands of professionals worldwide.

More than 10,000 organizations, including 75 of the Fortune 100, rely on Bersin & Associates research for their strategic learning, HR, and talent management decisions.

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Josh Bersin Josh Bersin is President and CEO of Bersin & Associates, a leading research and advisory services firm in enterprise learning and talent management.