Succession Management

Talent Management in Financial Services – Impact of the Slowdown

Posted on April 1st, 2008.

This week I had a call with five financial services clients to understand the impact of the economic slowdown on their learning, talent, and systems investments.  How are HR, talent strategies, and enterprise learning investments being affected by the credit crunch and slowdown in the US financial system? 

(The clients included companies in banking and insurance: TDRead more»

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Wow. Performance Management Really Matters in Retail.

Posted on December 13th, 2007.

As we continue to study best-practices in talent management and talk with many organizations, we see more and more evidence that top-down goal alignment and transparency truly do drive business results. 

For example, we recently had an in-depth discussion with the Vice-President of HR at Bon-Ton Stores, a highly-successful mid-sized retailer which operates among the higher… Read more»

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MetLife’s Multi-Generational Workforce

Posted on November 11th, 2007.

I recently completed a meeting with 200 of the top HR executives at MetLife, one of the most successful and sustainable global insurance companies.  MetLife’s Vice-President of People, Deb Capolarello, is developing an integrated talent management strategy to help the organization integrate all its well-established HR processes into business solutions. 

One of the… Read more»

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The Death of the Performance Appraisal – Redefining Performance Management

Posted on September 15th, 2007.

Should we kill the performance appraisal process? 

Over the last few years as we have studied the market for performance management systems, we have talked with dozens of HR executives and managers about their Performance Managementperformance management process.  In our discussions we find that organizations struggle mightily… Read more»

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High Impact Talent Management: Top 22 High-Impact Processes

Posted on July 17th, 2007.

The Top 22 Business Processes which Drive Business Impact


In 2007 we conducted one of the largest-ever studies of corporate talent management:  we interviewed and surveyed more than 750 corporations to gain an understanding of their business problems, their talent challenges, and their levels of maturity and sophistication in 62 different talent management processes.

This research… Read more»

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What is Talent Management?

Posted on July 16th, 2007.

Talent Management” has become one of the most important buzzwords in Corporate HR and Training today.  In this article we will explain the history, principles, and processes of talent management and help readers understand our research agenda in this important area.

From Personnel to Strategic HR to Talent Management

To understand why Talent Management… Read more»

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Bersin & Associates is the leading research and advisory services firm in enterprise learning, talent management, and talent acquisition, offering an end-to-end research and advisory services program used by thousands of professionals worldwide.

More than 5,000 organizations, including 71 of the Fortune 100, rely on Bersin & Associates research for their strategic learning, HR, and talent management decisions.

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Josh Bersin Josh Bersin is President and CEO of Bersin & Associates, a leading research and advisory services firm in enterprise learning and talent management.