Performance Management

Protected: Why Values and Philosophy Matter: How An Auto Club Competes with Google

Posted on August 16th, 2009.

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The Coaching & Development Model of Management Proves Itself Again

Posted on July 13th, 2009.

The top issue on the minds of HR leaders today is the need to “rebuild a culture of performance” in their organizations.  (From the 2009 Talent Management Factbook®, n=780 organizations).   This is a clear result of the slow economy, restructuring and layoffs, and stock market drop we have experienced this year.

In What is a Coachresponse to this challenge, our research still…

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People not just Megawatts: The Vestas Story

Posted on February 12th, 2009.

In today’s new green (and red ink) economy, businesses all over the world are working hard to reduce operational expenses, restructure their workforce, and transform themselves into sustainable business models.  I think one of the most exciting examples of a company going through this transition is Vestas Wind Systems, the global leader in wind energy systems.

Vestas Wind Systems:  People not just Megawatts

Vestas is a fascinating company.  Headquartered in Denmark,…

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Who is your Chief Performance Officer?

Posted on January 9th, 2009.

This week Barack Obama appointed a Chief Performance Officer for the Federal Government, focused on assessing the performance of government programs and finding opportunities to reduce waste and eliminate low-performing investments.   So who is the Chief Performance Officer in a business?
Performance

We have been studying this issue and I wrote about this topic several years ago in CLO Magazine, so lets revisit this issue in today’s economy.  My thesis…

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Globalized Talent Management: Pemex and Banamex

Posted on June 13th, 2008.

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On the Minds of HR and Learning Leaders

Posted on May 17th, 2008.

We recently completed our annual research conference and I had a wonderful opportuinty to meet and talk with 15 different HR and L&D executives in a special roundtable.   The theme of our research conference is The Business of Talent®, and as you will read, this theme comes through in almost every organization.  Talent management is a strategic business tool, not an HR initiative.

Commerce Bank and TD Bank:  Michelle Fetterman-Gaughan, vice-president and talent planning manager, discussed how her…

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Are you an Enduring Organization?

Posted on April 20th, 2008.

As we continue to study best practices in the implementation of corporate learning and talent management, we find that high performing organizations fall into two categories:  those who endure and prosper over long periods of time (decades), and those who rapidly rise to prominence, then falter during a major business challenge, and often become acquired (or disappear).

The former are what we call “enduring organizations” – and they typically become iconic brands which provide tremendous…

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Performance Management Creates Agility in Copper Mining

Posted on February 28th, 2008.

Last week I spoke with some of the business and HR leaders at Freeport McMoRan, one of the nation’s largest producers of copper, gold, and molybdinum.  This company, which recently acquired Phelps Dodge, produces over 4 billion lbs. of copper each year, from its mines in North America, Indonesia, Chile, and Peru.  The company generates over $16 billion per year in total revenues with over $1 Billion per year in net income.

Large Decentralized

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Five Talent Management Strategies for a Business Downturn

Posted on February 9th, 2008.

We are clearly entering some form of economic slowdown.  Our most recent index of talent management executives (January of 2008) showed some significant changes from May of 2007:  21% greater interest in cost-reduction, 18% lower focus on product introductions, and a significant increase in focus on building new leadership (18% increase).  So let’s assume your business does see a downturn (and if you are in financial services or housing-related industries, this is already happening), what…

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Wow. Performance Management Really Matters in Retail.

Posted on December 13th, 2007.

As we continue to study best-practices in talent management and talk with many organizations, we see more and more evidence that top-down goal alignment and transparency truly do drive business results. 

For example, we recently had an in-depth discussion with the Vice-President of HR at Bon-Ton Stores, a highly-successful mid-sized retailer which operates among the higher performing retailers in financial performance.  Bon-Ton has grown from 35 to 287 stores with more than $3.7 Billion in revenues…

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Josh Bersin Josh Bersin is President and CEO of Bersin & Associates, a leading research and advisory services firm in enterprise learning and talent management.