Organization & Governance
Posted on April 7th, 2008.
This week we talked with five top Chief Learning Officers representing training leadership at EMC, Extra Space Storage, MetLife, Textron, and Trinity Health. This group of learning leaders will be discussing their L&D strategies and solutions at our upcoming research conference.
One of the biggest topics we discussed was… Read more»
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Posted on February 5th, 2008.
I recently had a conversation with the CLO of one of the world’s largest manufacturing companies, who told me that “The CLO Role as we know it is dead.”
I have to somewhat agree. Over the last two years some very interesting shifts have taken place in the corporate training market: more and more companies… Read more»
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Posted on December 4th, 2007.
An interesting trend is occurring in 2008. Over the last 7-8 years organizations have been working very hard to create a “federated” model for training, which centralizes certain core functions (e.g. LMS administration, leadership development, compliance, tuition reimbursement, catalog content) and decentralizes key training areas in sales, onboarding, customer service, and operations.
This… Read more»
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Posted on July 22nd, 2007.
We have always regarded the term “learning outsourcing” as a misnomer. The very nature of a training function requires that many of the topics, programs, and solutions are outsourced – after all, training managers are expected to be able to train and support every function in the company. How can they possibly do this without… Read more»
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Posted on July 21st, 2007.
The role of chief learning officer has been hard to define for years. While it is becoming more prevalent (our research shows that approximately 30% of large organizations have a named CLO), the definition of what a CLO does is changing.
Typically the CLO is defined as the “business leader of corporate learning.” At… Read more»
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Posted on July 17th, 2007.
The Top 22 Business Processes which Drive Business Impact
In 2007 we conducted one of the largest-ever studies of corporate talent management: we interviewed and surveyed more than 750 corporations to gain an understanding of their business problems, their talent challenges, and their levels of maturity and sophistication in 62 different talent management processes.
This research… Read more»
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Posted on July 12th, 2007.
One of the ongoing debates in learning and development organizations is the need for a CLO. In June I hosted a panel of three very effective CLOs at the ASTD conference in Atlanta and also had a series of conversations with a client about how they justified this role. Let me say flat out that our research… Read more»
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Posted on June 1st, 2007.

In our High Impact Learning Organization® research and workshops we talk with training managers and directors about their challenges in organization, management and governance. Nearly every organization tells us the same thing: their current organization model for corporate training is undergoing a dramatic change. This article summarizes these changes and… Read more»
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Posted on June 1st, 2007.
As organizations evolve their training organizations to further improve business impact, better leverage technology, and become more service-oriented, we find them looking more and more to benchmarking. As a research organization we have had the opportunity to help dozens of organizations with benchmarking. This article will explain what benchmarking is and how you can… Read more»
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