Author: joshbersin

A Peek Under The Covers Of SAP SuccessFactors’ AI Strategy

This week I had an in-depth briefing with the SAP /SuccessFactors architecture team to dig into the company’s long term strategy for AI. I walked away very impressed, and starting to understand how AI does not “replace” an HCM platform, rather it “transforms it” in a very significant way. 

There are many “surfaces” for ... Read more»

AI Implementations Feel More Like Traditional IT Projects Every Day

As we learn more and more about corporate implementations of AI, I’m struck by how they feel more like traditional IT projects every day.

Yes, Generative AI systems have many special characteristics: they’re intelligent, we need to train them, and they have radical and transformational impact on users. And the back-end processing is expensive.

But ... Read more»

AI Is Transforming Corporate Learning Even Faster Than I Expected

Of all the domains to be impacted by AI, perhaps the biggest transformation is taking place in corporate learning. After a year of experimentation, it’s now clear that AI will revolutionize this space.

Let’s discuss what L&D is all about. Corporate training is everywhere, and that’s why it’s a $340 billion market. Everything that happens ... Read more»

Systemic HR from The Josh Bersin Company

Introducing The Systemic HR™ Initiative

This week we formally introduce the Systemic HR™ Initiative, our multi-year program to help HR professionals and their teams to transform, evolve, and redefine their roles in business.

This work is the culmination of 25 years of research and advisory consulting among tens of thousands of organizations, reflecting the need for HR organizations to ... Read more»

Four-day work week

The Four-Day Work Week: An Idea Whose Time Has Come

We just completed a large study of the 4-day work week and the results are clear. Under the right conditions it really works. And the results are very positive: improvements in employee health and wellbeing, increases in productivity, and overall improvement in revenue, profit, and customer service.

Wait a minute. Are you actually saying that ... Read more»

Introducing Galileo™, The World’s First AI-Powered Expert Assistant For HR

As many of you know, HR professionals play a vital, complex, and constantly changing role in business. These 30 million professionals hold more than 250 job roles and leverage over 400 skills to help companies with all aspects of management: recruiting, development, leadership, coaching, diversity, pay, benefits, hybrid work, and more. And they must also ... Read more»

Leadership Development has fallen way behind

Companies Have Been Neglecting Their Leadership, And It Shows

This week we launched a two-year study of corporate leadership programs, and the results are staggering. Despite the pandemic, inflation, pressure for hybrid work, and a highly competitive labor market, companies have been neglecting their leadership development. And as our research points out, this can have a very negative impact on performance.

Let me ... Read more»

Introducing The Learning & Development SuperClass

The corporate training industry is a $340 billion market, challenging every company to worry about onboarding, upskilling, management development, and training on hundreds of technologies and business processes. This has led to a marketplace filled with tools, platforms, courses, content, and consultants.

How do you, the HR and L&D leader, manage all this stuff? How ... Read more»

Womens Rugby Dynamic Organization

Why Are Some Companies More Dynamic Than Others?

Every day we read about an iconic company that’s falling behind. This year it’s Disney, Nike, and Nokia, but over the years we’ve seen hundreds of innovators fail to adapt to change. I remember when Digital Equipment eclipsed IBM, only later to fall into disrepair and be acquired by Compaq, who was then acquired by ... Read more»

Avature Enters Training Market With Focus On Informal Learning

This week Avature, a highly successful talent management platform company, formally entered the corporate learning market. And while the space is crowded, I think they have a big opportunity.

First, let me tell you about Avature. This is a privately held, fast-growing platform company that has established one of the most loyal and committed ... Read more»

SAP Successfactors AI powered HCM platform

SuccessFactors Delivers on HXM and The Promise of AI

SAP SuccessFactors, the largest HCM vendor in the market, has now delivered on their long-range promise of rethinking the way HR systems work. It has been a long and winding journey, but this week the company arrived in a very special place.

A Short History

The history of SAP’s HR software is complex. The company ... Read more»

Microsoft Viva Skills

Why Microsoft Viva Skills Could Disrupt The HR Tech Market

This week Microsoft announced a major feature in Viva that is likely to disrupt the HR Technology market: skills. And the Skills in Viva system is not just a skills inference engine, it’s a skills-based learning system, a way to find mentors and experts, an employee development platform, and an internal mobility tool that ... Read more»

LinkedIn Launches Exciting Gen AI Features in Recruiter and Learning

This week LinkedIn announced some massive Gen AI features in its two flagship products: LinkedIn Recruiter and LinkedIn Learning. Let me give you an overview.

Let me start with LinkedIn Learning.

As you know, learning is a complex process. Employees want to ask questions, jump around from topic to topic, and get advice on what ... Read more»

Here Comes “Workday AI”

Today at the Rising conference Workday introduced a range of new generative AI features, all described as “Workday AI.” This is part of a major trend: enterprise software companies adding Gen AI features to their products.

The first message from Workday is that the company has been doing AI and machine learning for quite ... Read more»

Systemic HR A new era

Why It’s Time For A New Era In Human Resources. Enter Systemic HR.

Next week we will be previewing our new research on the Human Resources function, and the findings are important. Let me summarize the narrative and I promise you’ll hear more in the coming quarter.

Human Resources has been around for hundreds of years. Originally defined as a back-office administrative function, HR teams were always looked ... Read more»