Comments on: The Recovery Drives Bold New Priorities for HR http://joshbersin.com/2010/05/29/the-recovery-drives-bold-new-priorities-for-hr/ Josh Bersin's Comments on Enterprise Learning and Talent Management Thu, 19 Apr 2012 15:31:47 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Call Centers in the Philippines http://joshbersin.com/2010/05/29/the-recovery-drives-bold-new-priorities-for-hr/comment-page-1/#comment-1423 Call Centers in the Philippines Wed, 18 Aug 2010 06:43:01 +0000 http://joshbersin.com/?p=1947#comment-1423 <i> What they found is that many of the residents are temporary workers, coming from countries like the Philippines, UK, and other countries in the middle-east. These workers work 6 days a week, and on Sunday they go to the bank to wire home money. <i> This completely reflects the weekly routine of most our migrant workers in other countries. <i> To help improve the lives of these people, Vodafone Qatar rapidly developed a money-transfer services that works from your Vodafone cell phone. This product feature helped drive their rapid market share growth against a long-term incumbent provider. </i> Kudos to the business development and marketing teams of Vodafone for coming up with such ideas ,though here in the Phillipines, most major telcos have a similar product to cater to overseas remittances.
What they found is that many of the residents are temporary workers, coming from countries like the Philippines, UK, and other countries in the middle-east. These workers work 6 days a week, and on Sunday they go to the bank to wire home money.

This completely reflects the weekly routine of most our migrant workers in other countries.


To help improve the lives of these people, Vodafone Qatar rapidly developed a money-transfer services that works from your Vodafone cell phone. This product feature helped drive their rapid market share growth against a long-term incumbent provider.

Kudos to the business development and marketing teams of Vodafone for coming up with such ideas ,though here in the Phillipines, most major telcos have a similar product to cater to overseas remittances.

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